Use the standard method for calculating capability analysis when you can answer "yes" to all of the following questions:
Is it necessary to understand how the system performs in comparison to specification limits?
Specifications or requirements must be available to complete capability analysis. The system must also be measured in the same way as the specifications, so a direct comparison can be made.
Are no special causes of variation present?
A system with special causes is unstable and constantly changing. If capability analysis is performed under these circumstances, it will be unreliable. Always construct a control chart and check for special causes before completing capability analysis.
Is the data in variables form?
In order to complete the standard method for capability analysis, the data must be in variables form, that is measured data, such as time, length, weight, or distance.
Do the individual values form a normal distribution?
In order to complete capability analysis using the standard method, a normal distribution is required. Use a histogram to check for normal distribution. If the distribution is not normal, non-normal capability analysis can be used.
Has the data been collected over a period of time?
There are two ways to collect data for capability analysis. The standard method is from a control chart, where the data is collected over a period of time. If data has been collected in this way, the standard method for performing capability analysis is used.
Note that if you cannot answer these questions with a "yes," Practical Tools for Continuous Improvement includes capability analysis for one-sided specifications, trial runs, attributes data, and nonnormal data.